Which strategy best addresses transportation barriers to treatment engagement?

• A. Increasing session length to reduce visits.
• B. Requiring clients to arrange their own transport without support.
• C. Providing transportation assistance and telehealth options.
• D. Scheduling only during peak traffic hours.

Answer: (C)

Addressing logistical barriers to treatment is about making it feasible for clients to attend sessions. Providing transportation assistance plus telehealth options directly removes the two most common access blockers: in-person travel and rigid scheduling. Transportation support can include ride vouchers, bus passes, or coordinating rides, which helps clients get to appointments they might otherwise miss. Telehealth offers a flexible alternative when travel isn’t possible, reducing no-shows and supporting continuity of care while still allowing engagement with services. Together, these strategies meet clients where they are and improve overall engagement by removing practical obstacles. In contrast, increasing session length doesn’t solve transportation issues, requiring clients to arrange their own transport without support can create new barriers, and scheduling only during peak traffic hours still leaves travel challenges unaddressed.