Scheduling intakes must occur within what time frame?

• A. Must occur within 60 days.
• B. Must occur within 30 days of the effective date on the court order, with intake completed within 5 business days of the missed appointment.
• C. Must occur within 30 days of the effective date on the court order, with prompt rescheduling of missed appointments and the intake completed within 10 business days of the missed appointment.
• D. Must occur within 15 days.

Answer: (C)

Scheduling intakes within 30 days of the court order’s effective date ensures timely initiation of services after the order is issued. When a client misses an intake appointment, the plan requires prompt rescheduling so there’s no unnecessary delay, and the intake must be completed within 10 business days of the missed appointment. This combination keeps the process moving efficiently even if a scheduling hiccup occurs and aligns with how court-ordered timelines are meant to function.

Options that push the intake beyond the 30-day window or set an shorter, less flexible deadline after a missed appointment don’t meet the standard. They either delay the start of services or impose too tight a timeline after a missed appointment, which can jeopardize timely access to required services.