For out-of-state cases, how is intake and classification handled?

• A. Conducted prior to transfer, with provisions for completing the intake process over the telephone.
• B. Not required for out-of-state cases.
• C. Conducted online only.
• D. Conducted after transfer in person.

Answer: (A)

Intake and classification for out-of-state cases are handled before the transfer, with the option to complete the intake process over the telephone if needed. This pre-transfer step helps ensure the receiving agency has all necessary information to assess risk, determine the appropriate service level, and begin coordinating with the new jurisdiction as soon as the case arrives. It avoids delays and supports seamless continuity of care across state lines. Skipping intake, relying on online-only methods, or waiting until after transfer to do in-person intake would slow the process and risk missing essential information needed for proper classification.